Return Policy

Last updated: 06/07/2025

We want you to absolutely love your Waxie Wraps. If something isn’t quite right, we’re here to help!

🛍️ Returns

Due to the nature of our products being hygiene-based and reusable, we do not accept returns unless the item is faulty or damaged.

If your order arrives defective, damaged, or incorrect, please email us at officialwaxiewraps@gmail.com within 7 days of receiving your order with:

• Your order number

• A clear photo of the issue

We’ll review your case and work to offer a replacement or refund where appropriate.

💸 Refunds (if applicable)

Once your issue is reviewed and approved, your refund will be processed to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank or provider.

❌ Exchanges

We do not offer product exchanges unless the item is damaged or faulty.

📦 Lost Packages

If your parcel is lost in transit and cannot be recovered, please reach out to us at officialwaxiewraps@gmail.com, and we’ll do our best to resolve it.

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We’re a small business and truly appreciate your understanding. If you have any questions at all, just get in touch — we’re always happy to help! 💚